The Small Print

TERMS & CONDITIONS

ALL EVENTS HOG ROAST AND BBQ CATERING BUSINESS

Customer Safety
All Events Hog Roast Catering business is unable to accept any liability for the following:

  • Any accidents or injuries incurred by the client, their guests, (including children and pets}, who are within the cooking, serving or surrounding setting up area. It is the responsibility of the client and their guests to ensure the safe keeping of their children and their pets at all times, before, after and during service.
  • Any adverse reaction to a client or their guests with a nut allergy/food intolerances, who have not been brought to the attention of our chef prior to service. It is the responsibility of all the guests attending the event to inform the client of their food intolerances. The client must then inform All Events Hog Roast prior to the day of the event. The guest with the nut allergy/food intolerance must make themselves known to the chef on the day of the event, prior to attending service.

Force Majeure – Curtailment or Cancellation

All Events Hog Roast Catering shall incur no liability from the client if the performance of the contract with the client is prevented or hindered by any case whatsoever beyond their control. This includes adverse weather conditions, flood, fire, road traffic accident, chef accident or illness, epidemics, pandemics or any other liability deemed beyond the control by All Events Hog Roast Catering. We shall not be liable for any financial loss or personal distress suffered to the client if the event is cancelled on the event day due to severe adverse weather conditions, or any of the above reasons.

All Events Hog Roast Catering shall incur no personal or public liability if staff or clients, their guests or pets are injured by objects around the service area due to severe force majeure.

Booking Requirement

A deposit of £100 is required no later than 7 days after receiving confirmation of the booking. This deposit will be deducted from the final event cost. Payment to be made by Cash, Cheque or BAC’s transfer (details provided on request).

Booking Confirmation

Once the deposit of £100 has been received, a receipt will be issued along with a formal Booking Form. It is the clients responsibility to check and confirm that all the details on the Booking Form are correct. No further money will be requested by us from you until two weeks prior to your event date.

Payment Terms

Full payment is required, for all catering services to be provided by All Events Hog Roast Catering two weeks prior to the event date. Should All Events Hog Roast Catering be advised of a reduction to guest numbers, no later than 15 working days prior to the event, All Events Hog Roast Catering reserve the right to accept these changes and reduce the invoice value. Should All Events Hog Roast Catering be advised of an increase of guest numbers, once full payment have been received, then All Events Hog Roast Catering will raise an additional invoice. This invoice must be settled by the client within 5 working days of the invoice date. An additional receipt will be generated by All Events Hog Roast Catering.

Booking Variation

Guest numbers (Minimum 60) and menus must be finalised with All Events Hog Roast Catering, no later than two weeks prior to the event date.

Client Cancellation

If the client cancels an event, the deposit paid by the client of £100 will be retained by All Events Hog Roast Catering. Once the deposit of £100 is paid by the client, no further money will requested by us until two weeks prior to the event date.

If the client cancels their event during the two weeks prior to their event date, then 100% of any payments paid by the client will be retained by All Events Hog Roast Catering. This retainment fee will be based on all payments received by All Events Hog Roast Catering for your event to date. The client must inform All Events Hog Roast Catering, in writing/email if they are cancelling the event. Verbal or text messages of any changes can not be accepted as proof of event cancellations or changes.

All Events Hog Roast Catering Business Cancellation

In the unfortunate occurrence that the business owner/Chef has an accident, becomes medically unfit or personally unable to proceed with your event, even on the day of the event, a full refund will be returned to the client of all money paid to All Events Hog Roast Catering for the event. Support will be given to the client by our Chef to arrange another suitable date. No insurance claim against All Events Hog Roast Catering can be made by a client or their guests for a cancellation of an event cause by any of the above reasons.

Post Functions  Non-Payment Fee

A non-payment compensation fee of £40 monthly will be added to any outstanding money owed by the client after the event has taken place. All Events Hog Roast Catering will exercise our statutory rights to interest to claim money owing if payment is withheld according to our agreed payment terms.

Liability of All Events Hog Catering Team

All Events Hog Roast Catering accept no liability under any claim whatsoever arising (be it by negligence or otherwise) for any loss over the figure of the existing All Events Hog Catering Public Liability Limit of Indemnity Insurances. Note, that this figure is available upon request together with a copy of our Insurance Certificate.

Food Allergy & Intolerance Guidelines

  1.  It is the customers responsibility to make Mark our chef, aware of any food allergies or intolerances of any of their guests at least 10 days prior to the event. These MUST be recorded on the booking form so that a suitable meal can be prepared separately from other food items.
  2. Customers or guests with allergies or intolerances MUST make themselves known to the chef, on the day of the event before taking any food from the service area, or being near any food areas.
  3. Customers and guests MUST take their own responsibility around the service area, treating it as a potential risk to health, until clarification and confirmation has been sought from the chef.
  4. The chef or service staff cannot take responsibly for any adverse reaction to customers or guests with food intolerances or allergies whilst they are in the vicinity of the servicing or preparation area, or near other guests’ food.

Our chef and all our staff want everyone to have a magnificent feast, and leave the party, event, wedding celebration or family gathering, safe and well with special memories of the day. You can contact our chef any time, who will be pleased to help you with any dietary questions, queries or requirements you may have.

Canapes samples

We do not provide samples of our canapes due to the cost, the availability of fresh ingredients at that time, and the complexities of making small samples. However, please be reassured that we pride ourselves in the presentation of our canapes, and can reassure you that they are absolutely delicious. There is a great choice, you will not be disappointed. Google reviews https://www.alleventshogroast.co.uk/hog-roast-menus/

Leftover Food Waiver and Release Liability Form

Please download and print two copies of  this form. All Events Hog Roast’ and ‘The Customer’ are to keep a copy of this form once completed.

The form is to be signed to agree Kindly note that you and/or any such person(s) acknowledge and release All Events Hog Roast from any possible spoilage or food-borne illness from any leftover food handed to you after your event, and/or taken from the venue.

You agree that no legal actions will be taken against All Events Hot Roast in any such event once the food is handy over to you after service.

You are aware that the food has been on display for the duration of your event, and you are indicating that you accept full responsibility for removal and safe storage of the leftover food items once handy to you after the event.